Eligibility for Returns
We strive to provide high-quality products, but if you receive a damaged or defective item, you may request a return under the following conditions:
- The item must be reported as damaged or defective within 48 hours of delivery.
- The product must be unused, in its original packaging, and include all accessories.
Return Process
- To initiate a return, contact our support team with your order details and clear images of the damaged or defective product.
- Once your request is reviewed and approved, our team will arrange a pickup or provide further instructions.
- Returns will not be accepted for products that are used, altered, or not in their original condition.
Refund Policy
- Refunds will be processed only if the returned item is approved after inspection.
- As we offer cash on delivery, refunds will be issued via bank transfer or another agreed-upon method.
- Refund processing time may vary, and customers will be informed once the process is complete.
For any return or refund inquiries, please contact our support team at [email protected].